Google Drive is an online and offline file syncing service, but what happens when the syncing stops working and you get upload failure errors? Possibly your video or file isn't uploading to Google Drive?

It'due south not uncommon to have file upload issues with Google Bulldoze. From checking your network connection, disabling your firewall, or reconnecting your account, hopefully, i of our tips below will solve your Google Drive upload problems.

1. Check Google Bulldoze's Status

Though Google prides itself on its uptime, it isn't unknown for its services to go down.

If you have file upload problems, the first thing you should bank check is Google Drive'south status. There's no betoken in trying to resolve the problem if information technology isn't on your end.

To do this, simply go to Google'due south Status Dashboard. This lists out all of their services and tells you if at that place are any service disruptions or outages. Information technology can also be worth checking other sites similar Downdetector and Outage.Study, where users can report problems with online sites and services.

google status

If Google Drive is down, all y'all tin practise is sit down information technology out and wait. If it isn't, keep reading for some troubleshooting tips.

2. Check Your Network Connection

The next thing to exercise is check that the problem doesn't prevarication with your net connection.

If you lot're on Windows x, press Windows primal + I to open Settings and click Network & Internet. This screen will tell you if you're continued and through what method.

windows 10 network status

If you suspect there are problems, click Network troubleshooter. This magician volition automatically notice bug and attempt to resolve them.

If y'all're on Mac, open up the Network Utility using Spotlight or notice it within Applications > Utilities. This volition tell y'all the status of your connectedness and let y'all figure out if it's sending and receiving data.

If your network problems go along, effort restarting your router. For more support, see our guide on how to diagnose a network problem.

3. Disable Antivirus and Firewall

If you're using antivirus software or have a firewall, endeavour turning these off to run across if your files then kickoff syncing. Yous might need to first restart your computer for the changes to take effect.

Windows 10 comes with Windows Security activated past default. To turn this off, press Windows primal + I to open Settings. Go to Update & Security > Windows Security > Open Windows Security.

windows 10 private networks

Once hither, go to Firewall & network protection. Select your agile network and slide Microsoft Defender Firewall to Off.

It'due south always best to keep your firewall on, so use this as a temporary solution and certainly turn it back on immediately if it doesn't solve the file upload trouble.

4. Restart Backup and Sync

It'south the age-one-time troubleshooting tip, but it does oft work. Try restarting the Backup and Sync client to encounter if this resolves the file upload issues.

To do this, click the Backup and Sync icon in your organisation tray. Click the Settings icon (three vertical dots) and click Quit Backup and Sync. Finally, reopen the utility.

quit backup and sync

If this didn't work, try restarting your system entirely. Windows 10 users can do that by going to First > Power > Restart and Mac users tin go to Apple menu > Restart.

5. Reconnect Your Business relationship

You lot can try disconnecting and reconnecting your Google account. This will mean all your files take to resynchronize, so this could have some time.

Click the Backup and Sync icon in your system tray. Click the Settings icon (three vertical dots) and click Preferences. In the left-paw menu, get to Settings > Disconnect business relationship > Disconnect. One time information technology'south completed, click Got information technology.

backup and sync preferences

Now click the Backup and Sync organisation tray icon over again. Click Sign in and follow the sorcerer through to reconnect your account.

6. Reinstall Backup and Sync

If you're yet non having any luck, try reinstalling Backup and Sync. To do this, head to Google Bulldoze online, click the cog icon in the top right, and select Go Fill-in and Sync.

This will ensure y'all're getting the virtually recent version of the program. Open information technology upwardly, progress through the wizard, and select Yes when asked if you want to supersede your current version.

During the installation, yous can choose your Google Bulldoze folder and and then resynchronize all your files.

An alternative approach is to remove the program from your system commencement, and so redownload information technology using the steps higher up. This is better suited for when yous know you already have the most recent version.

vii. Rename Your File

However having problems uploading files? Information technology might exist that the file you're trying to sync is the issue. In that location have been some instances where files won't sync if they have particular characters in their proper noun.

If your file contains characters like <, >, /, \, ? or * and then go rid of them. Depending on your operating system, these shouldn't be allowed anyhow, but sometimes a program may erroneously insert them into their file names. In fact, rename the file entirely and but apply letters and numbers. See if this pushes the file through.

If that doesn't work, and if it's possible to do so, salve your file in a different format. Google Drive might exist getting held upwards on something in the original format, so this is a good exam.

8. Clear the Cache

The Google Drive cache on your phone or desktop is useful considering it makes files load faster, just it can also cause a few unexplained problems. Files may not sync or some of them may not open in your browser. Some bug that remain unsolved with the above steps can exist resolved by clearing the enshroud.

To clear the cache on Chrome for desktop:

  1. From your browser toolbar, click thethree dots > More than Tools > Clear Browsing Data. Alternatively, input chrome://settings/clearBrowserData into the address bar or press Ctrl + Shift + Del.
  2. In the Clear browsing information box, click the checkboxes for Cookies and other site data and Cached images and files.
  3. Utilise the menu at the top to select the corporeality of data that you want to delete. ChooseAll time to delete everything.
  4. Click Clear data.
    chrome clear browser data

Continue Google Drive Organized

Hopefully one of the above steps has solved your problem. If not, you should seek advice on the Google Drive Assistance Forum or contact Google for support.

Once you're able to upload files again, mayhap it's time to consider organizing your Google Drive files and folders so you can quickly detect what you need.

How to Organize Google Drive Like a Pro: ix Key Tips

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Joe Keeley (882 Articles Published)

Joe was born with a keyboard in his hands and immediately started writing about technology. He has a BA (Hons) in Business organization and is now a total-fourth dimension freelance writer who enjoys making tech simple for anybody.

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